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Privacy Policy

Effective Date: February 16, 2026 · Last Updated: February 16, 2026

This Privacy Policy explains how MyTCGVault LLC (“MyTCGVault,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use the MyTCGVault mobile application, website(s), and related services (collectively, the “Services”).

1. Who We Are

Business Name: MyTCGVault LLC

Contact Email: support@mytcgvault.com

If you have questions about this Privacy Policy or your data, contact us at the email above.

2. Information We Collect

The information we collect depends on how you use the Services.

A. Information You Provide

Account Information

• Email address
• Username / display name
• Password or authentication credentials

Profile Information

• Profile photo (uploaded image)
• Optional profile settings or preferences

Collection & App Content

• Inventory/collection records
• Watchlists
• Notes, tags, and grading/trade workflow data
• Shared collection links or public-facing collection summaries

Support Communications

• Messages you send to us
• Attachments you voluntarily provide

Subscription & Purchase Data

• Subscription tier
• Purchase confirmation
• Transaction identifiers
• Billing status

Payments are processed by Apple App Store, Google Play, or other third-party processors. We do not receive your full payment card number.

B. Camera & Image Data

Camera Access

If you enable card scanning, we request camera access to allow you to scan trading cards.

• Camera data is used solely to identify cards and populate collection entries.
• We do not continuously record or store video.
• Images may be temporarily processed to extract card information.

Profile Photo Uploads

If you upload a profile photo:

• The image is stored securely in our cloud infrastructure.
• Your profile photo may be visible when you share your collection.
• You may change or remove your profile photo at any time.

C. Automatically Collected Information

• Device type, operating system, app version
• Crash logs and performance diagnostics
• Usage activity (features used, screen views)
• Approximate location inferred from IP address
• Anonymous analytics data

We use this data to maintain reliability, prevent abuse, and improve performance.

3. Collection Sharing Features

MyTCGVault may allow you to generate shareable collection links or summaries.

When you share your collection:

• Your username may be visible.
• Your profile photo may be visible.
• Only collection data you choose to include will be shared.

You control whether to share. We do not automatically make collections public.

4. How We Use Information

We use information to:

• Create and manage your account
• Provide collection tracking and analytics features
• Process subscriptions
• Enable camera-based card scanning
• Provide customer support
• Improve app performance and reliability
• Prevent fraud, abuse, and security issues
• Comply with legal obligations

5. Legal Bases (EEA/UK Users)

If applicable, we process personal data under:

• Contract (providing Services you request)
• Legitimate interests (security, analytics, product improvement)
• Consent (camera access, optional permissions)
• Legal obligation

6. How We Share Information

We may share information:

A. With Service Providers

Cloud hosting, analytics providers, crash reporting tools, and payment processors who act on our behalf.

B. For Legal Reasons

To comply with law, respond to lawful requests, enforce our Terms, or protect safety.

C. Business Transfers

In connection with mergers, acquisitions, financing, or asset sales.

We do not sell your personal information.

We do not share personal information for cross-context behavioral advertising.

7. Data Retention

We retain information as long as necessary to:

• Maintain your account
• Provide the Services
• Comply with legal obligations
• Resolve disputes

You may request deletion of your account by contacting support@mytcgvault.com.

Certain data may remain in backups for a limited period.

8. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information.

No system is 100% secure. We cannot guarantee absolute security.

9. Market & Pricing Data Disclaimer

Pricing and analytics may rely on third-party data sources and may be delayed, incomplete, or inaccurate. The Services are for informational purposes only and do not constitute financial advice.

10. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccurate data
• Delete your data
• Restrict or object to processing
• Data portability
• Opt out of sale or sharing (if ever applicable)

To exercise rights, email support@mytcgvault.com.

California residents may request disclosure of categories and specific pieces of personal information collected.

We will not discriminate against users for exercising privacy rights.

11. Children’s Privacy

The Services are not intended for children under 13. We do not knowingly collect personal information from children.

12. International Users

Information may be processed in the United States and other countries where our service providers operate.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use after updates constitutes acceptance.